Terms of Service

Last updated: May 5, 2026

These Terms of Service (“Terms”) govern your access to and use of the DrivX platform, the website at drivx.io, and related services (together, the “Service”) provided by DrivX (“DrivX,” “we,” “our,” or “us”). By creating an account or using the Service, you agree to these Terms. If you are using the Service on behalf of an organization, you represent that you have authority to bind it.

1. The Service

DrivX provides software for vehicle-rental and fleet operators to manage drivers, vehicles, contracts, payments, maintenance, partner splits, and related operational workflows. We may change, add, or remove features over time. We’ll give reasonable notice of material changes that adversely affect your use.

2. Eligibility & Accounts

You must be at least 18 years old and able to form a binding contract. You are responsible for keeping your credentials confidential and for all activity on your account. Notify us promptly of any unauthorized use.

If you create subaccounts for team members, you are responsible for their conduct and for ensuring they comply with these Terms.

3. Acceptable Use

You agree not to:

  • Use the Service to violate any law or third-party rights.
  • Upload malware, attempt to disrupt the Service, or probe for vulnerabilities without authorization.
  • Reverse-engineer, scrape, or resell the Service except as expressly permitted.
  • Use the Service to send unsolicited communications or harass others.
  • Submit personal information about individuals (drivers, partners, etc.) without a lawful basis to do so.

4. Subscription & Billing

Paid plans are billed in advance on a recurring basis. Fees are non-refundable except where required by law. You authorize us (and our payment processor) to charge your payment method for all amounts due. If a charge fails, we may suspend access until the balance is settled.

We may change pricing with at least 30 days’ notice. Continued use after the change takes effect constitutes acceptance.

5. Customer Data

You retain all rights to data you submit to the Service (“Customer Data”). You grant us a limited, worldwide license to host, process, and display Customer Data solely as needed to provide and improve the Service. You are responsible for the accuracy and legality of Customer Data, and for obtaining any consents required from individuals whose information you upload.

Our handling of personal information is described in our Privacy Policy.

6. Intellectual Property

The Service, including its software, design, and content (excluding Customer Data), is owned by DrivX and protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable right to use the Service in accordance with these Terms. All other rights are reserved.

Feedback you provide may be used by us without obligation, but we’ll never disclose it in a way that personally identifies you without permission.

7. Suspension & Termination

You may cancel your subscription at any time from your account settings. We may suspend or terminate access if you breach these Terms, fail to pay, or pose a risk to the Service or other users. On termination we will, for a limited period, allow you to export Customer Data before deletion.

8. Disclaimer of Warranties

The Service is provided “as is” and “as available.” To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or meet your requirements.

9. Limitation of Liability

To the maximum extent permitted by law, DrivX’s aggregate liability arising out of or relating to the Service will not exceed the amount you paid us in the twelve (12) months preceding the claim. We will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or business opportunities, even if advised of their possibility.

10. Indemnification

You agree to defend, indemnify, and hold DrivX harmless from claims, damages, and expenses arising from your Customer Data, your use of the Service, or your breach of these Terms, except to the extent caused by our gross negligence or willful misconduct.

11. Changes to These Terms

We may update these Terms from time to time. Material changes will be announced by email or in-product notice. Continued use of the Service after the effective date of an update means you accept the revised Terms.

12. Governing Law

These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-laws rules. The exclusive venue for disputes is the state and federal courts located in Delaware, and you consent to the personal jurisdiction of those courts.

13. Contact

Questions about these Terms? Email legal@drivx.io.